Introduction
Hello, I'm Coach Ayu Tiara, with a rich 20-year career in the hospitality industry, focusing on customer service, workplace communication, staff development, and leadership training for senior management. My journey has led me to my current role as Executive Assistant Manager at Grand Mercure Bandung, where I continue to apply my expertise in nurturing talent and enhancing service quality.
Related Skills
- Registered Reskills Coach
Background
Previously, I served as a lecturer and exam assessor at Sekolah Tinggi Pariwisata Bandung (NHI) and as a Human Resources Manager at Novotel Bandung. As a hospitality trainer, my expertise lies in Leadership, Customer Service, Communication, and Self-Development. My passion is to ensure that effective training and development are provided to those in the tourism sector, helping them to grow and succeed in their careers.
