Introduction
Hi there! I'm Coach Agnes, a dedicated professional with over 7 years of experience in Customer Service. I specialize in developing comprehensive learning programs and training focused on customer service, recognizing its critical role as the face of a company. My expertise lies in crafting training content and methodologies that enhance customer interactions and ensure exceptional service delivery.
Related Skills
- Registered Reskills Coach
Background
As a Trainer Specialist, I excel in initiating process improvements and training development, leveraging data analytics to drive successful outcomes. With a proven track record of designing, researching, and delivering training programs in both Bahasa Indonesia and English, I am committed to empowering teams with the skills and knowledge needed to provide outstanding customer experiences.
