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Boyke

Boyke Kusumanto

Customer Service Service Excellence

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Introduction

With over 20 years of diverse experience in the service industry, training, consulting, and social entrepreneurship, I bring a wealth of knowledge to my roles as a Social Entrepreneur, Emotional Healer, Service Excellence Trainer, Life Coach, and Career Counsellor. My career includes significant roles such as a trainer for direct sales and telemarketers at a pay TV company, sales and marketing at Le Meridien Towers Makkah, and as a Senior Training Specialist for NGOs. I have also worked extensively as a vendor trainer and management consultant.

Related Skills

  • Registered Reskills Coach

Background

I have continuously sharpened my expertise through various certifications and training programs. These include NLP practitioner, certified hypnotherapist, and certifications in DISC and EFT. Additionally, I have completed professional courses in areas such as Leadership Assessment using MBTI, Marketing Management, and Social Entrepreneurship, further enhancing my skills and knowledge. My primary skills include Customer Service, Service Excellence, Complaint Handling, and Emotional Healing. I also specialize in Statement Analysis, Face Analysis, Career Counselling/Coaching, SME Business Consulting, and Personality Profiling. My extensive background and ongoing commitment to professional development ensure that I provide top-tier expertise and value in every engagement.

Contact Information