Introduction
With over 8 years of experience in Learning and Development, I specialize in enhancing Sales and Customer Experience, particularly within the automotive and software industries. My expertise lies in creating and implementing interactive learning methods that are grounded in practical experience and industry knowledge. I focus on equipping frontliners with the skills necessary to excel in sales and deliver exceptional customer service.
Related Skills
- Registered Reskills Coach
Background
My career began with one of the largest automotive companies in Indonesia, where I honed my skills in sales and customer experience. This foundational experience has enabled me to develop a robust understanding of the industry's demands and translate that into effective training solutions. My approach combines proven techniques with real-world insights to drive performance and improve customer interactions.
