Introduction
Maria is a Management Postgraduate with a decade of extensive experience in the Banking and Finance industry, encompassing a wide range of roles such as Retail Banking, Institutional Banking, Portfolio Management, and Customer Value Management. Her career also includes significant expertise in Contact Centre Management and Stakeholder Management. As a seasoned Learning and Development professional, Maria previously managed L&D functions for a leading Indian bank, where she successfully trained and mentored over 3,000 professionals, demonstrating her proficiency in developing talent and enhancing organizational performance.
Related Skills
- Registered Reskills Coach
Background
Certified as an NLP Practitioner and Coach, Maria specializes in behavioral coaching and mentorship, helping individuals unlock their full potential. Her credentials include certifications in AMFI and IRDA, reflecting her deep knowledge of retail and institutional banking products. Additionally, Maria possesses hands-on experience in branch operations, remote banking, sales training, investment in mutual funds and insurance, and direct banking channel management. Her background underscores her strong domain expertise and commitment to quality assurance in compliance-driven environments.
