fbpx
Snip_TEMP0001-11-1

Muhd Khairul Akhyar bin Mazlan

Customer Engagement

Report Abuse

Introduction

Khairul, originally trained as a Marine engineer, has leveraged his global experiences aboard ships to excel in communication and business. Over the past decade, he has held leadership roles, guiding diverse teams to enhance productivity across customer service, sales, and innovation. His early passion for sharing knowledge began when he became the youngest handball coach to lead a championship team at age 16. This enthusiasm carried over into his corporate career, where he has been recognized for his innovative approach to people management and his ability to engage employees at all levels, particularly the youth.

Related Skills

Background

Khairul's expertise extends to a range of certifications, including HRDF TTT, Mini Workshop Series International (MWS), NLP Practitioner, and Certified Experiential Game Designer. He is also a newly appointed Council member for the Consultant and Business Management Research Association (CBMRA). His signature Customer Centricity program, which integrates leadership, lean ecosystems, and sales through gamification and cutting-edge neuroscience technology, has been highly sought after in the emerging economy. Notably, a recent game he introduced led to a 40% increase in productivity and resolved attendance issues, highlighting his impact on organizational success.

Contact Information